Consulting topics

Workflows, digital applications and skills.

These are the areas in which Extraara advises small and medium-sized businesses. We agree the scope around your specific needs.

Organisation and workflows

Who takes on a task, which information do they need and who receives the result? We examine how tasks are allocated and information is passed on.

For example, a customer enquiry arrives by email and is copied into several lists. At handover, information or ownership is missing. Together with the people involved, we establish what information is needed, who records it and how the next person accesses it.

Possible working documents: A description of the revised workflow, allocation of tasks and proposals for handovers.

Digitalisation and software

What does an application need to do in your employees’ daily work? We help describe requirements for digital applications and compare possible solutions.

We start with the tasks your employees handle every day. These guide the comparison and our discussion of what implementation needs to consider.

Possible working documents: Requirements catalogue, system comparison and implementation plan.

Automation

Which recurring steps could technology support? We examine the workflow and assess which tasks are suitable.

We consider effort, existing systems and the quality of data needed. This provides a basis for discussing which automation could benefit your business.

Possible working documents: Workflow assessment and description of a possible automation.

Professional development and knowledge transfer

What knowledge do employees need for new tasks or systems? We discuss what needs to be taught and which skills already exist.

We take available learning time into account. Together we consider how employees can develop the knowledge they need and apply it in their work.

Possible working documents: Overview of training needs and a proposed learning plan.

The scope follows your assignment.

In the initial conversation, we establish which topics matter to your needs. The proposal specifies the services and working documents you will receive.

Consulting process

Contact

Do these topics match your needs?

Describe your situation. In the first conversation, we will establish whether and how we can help.

Send a consulting enquiry